What happens when the LTCWRF receives an odor complaint?

Staff will record all of the complainant’s information described above; as well as, temperature, humidity, weather conditions, wind velocity, and wind direction.

All of the information combined helps staff determine if the odor is being emitted from the LTCWRF or from elsewhere, and most importantly if there is anything beyond best management practices that can be done to correct the issue.

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1. Are baby/adult wipes flushable?
2. Is reclaimed water safe?
3. Is there lead in my drinking water, and if so what can I do about it?
4. Should I put my used cooking grease down the drain?
5. What is reclaimed water?
6. Why do we use reclaimed water and what are the benefits of reuse?
7. Why do we sometimes smell odors near the wastewater treatment plant?
8. What causes these odors?
9. How does ACWWA minimize odors at the wastewater treatment plant?
10. What can I do if I smell an odor I think is coming from the plant?
11. What happens when the LTCWRF receives an odor complaint?