Leak Detection

Water Loss

Toilet tanks are often the biggest source of water losses in your home - they are notorious for their hidden, silent water waste. Just a small invisible toilet leak (that's one you normally can't hear) will waste from 30 to 500 gallons per day!  The ones you can hear will waste much, much more.  Many toilets quietly lose gallons each hour and each day, resulting in higher bills for our customers.  

Most people will say their toilet does not leak.  there is one sure way to find out.


Easy to Follow Instructions

  1. Remove cover from top of toilet tank.
  2. Drop dye tablets (or 2-3 drops of liquid  food coloring) into tank and replace cover.
  3. Do not flush the toilet.
  4. Wait 10 minutes.
  5. If colored water appears in the bowl, you have a leak

If you have had a leak either in the home or with your irrigation system that has been repaired, you may qualify for an adjustment to your ACWWA water bill.

 You must receive a water bill from ACWWA to qualify for a leak adjustment.

      • Any possible credits will be applied directly to your ACWWA water account.
      • ACWWA will compare the property’s consumption during the leak to the three-year consumption average within the same portion of the calendar year.
      • Requests must be submitted within 12 months of repair.
      • Requests must be submitted using the Credit Request for Uncontrollable Water Usage form found on our webpage at www.acwwa.com/customer resources/printable forms.
      • Proof of repair (either a receipt for services and/or parts) is required.
      • You may submit the Credit Request form along with receipts to ACWWA or email them to billpay@acwwa.com